California Marshmallow Company Gourmet Marshmallows
Shipping Policy

ORDER PROCESSING:

Please allow 2 days to process your order. Expect an email within 2-3 days to let you  know your order is on the way!

 

STORE PICKUP – 7717 Capistrano Avenue, West Hills, CA 91304

Orders can be picked up upon completion between 9am-7pm. An email will be sent when your order is ready for pickup.

 

SHIPPING & LOCAL DELIVERY

During checkout, enter your address and choose the ship option that suits you best. Local delivery is available for addresses within 10 miles of our shop.

 

If the system does not allow you to input your address for delivery, your order is not eligible for local delivery.

 

When your order is ready for delivery, you will receive an email with real-time tracking information.

 

FLAT RATE SHIPPING

Orders are generally shipped within 3 days of placing your order, it will generally take an additional 3-5 business days to get your order.

 

Flat rate shipping fee of $14.99 applies to orders shipping outside of local delivery area.

 

We do not ship outside of California at this time.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

 

For simple flat rate shipping: We offer $14.99 flat rate shipping anywhere within California.

 

REFUNDS,, RETURNS AND EXCHANGES

Due to the nature of the product, we cannot accept returns however if you are unhappy with your product, please contact us at info@camarshmallowco.com so we can try our best to work towards a satisfactory solution.

 

If you have any further questions, please don’t hesitate to contact us at info@camarshmallowco.com